Privacy Policy

Last updated: 28 January 2026

Who We Are

Squad AI Ltd ("we", "us", "our") is a company registered in England and Wales. We are the data controller responsible for your personal data.

Contact Details:
Squad AI Ltd
Please contact us.

What Data We Collect

We may collect and process the following personal data:

  • Identity Data: Name, job title, company name
  • Contact Data: Email address, telephone number
  • Technical Data: IP address, browser type, device information
  • Usage Data: Information about how you use our website
  • Communications Data: Your preferences for receiving communications from us

How We Collect Your Data

We collect data through:

  • Direct interactions: When you contact us, request a demo, or subscribe to communications
  • Automated technologies: As you interact with our website, we may automatically collect technical data about your device and browsing actions

How We Use Your Data

We use your personal data for the following purposes and lawful bases:

Responding to enquiries

Lawful basis: Legitimate interests (to respond to your requests and provide information about our services)

Providing our services

Lawful basis: Contract (necessary for the performance of a contract with you)

Marketing communications

Lawful basis: Consent (where required) or legitimate interests (for existing customers)

Website analytics and improvement

Lawful basis: Legitimate interests (to improve our website and services)

Data Sharing

We may share your personal data with:

  • Service providers who assist with our IT and system administration
  • Professional advisers including lawyers and accountants
  • Regulators and other authorities who require reporting in certain circumstances

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International Transfers

Where we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the ICO.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us.

Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.